2 New Mexico Restaurateurs Are Adding Fuel To The Fire Under GrubHub

As restaurants struggle to stay afloat during the coronavirus pandemic, many have turned to delivery apps to serve customers until it is safe to return to dine-in service. But the…

Continue Reading 2 New Mexico Restaurateurs Are Adding Fuel To The Fire Under GrubHub

Food delivery with third-party apps like Grubhub and Uber Eats is booming, but no one’s making money. Here’s why their business is broken.

New York just passed a temporary 15% cap on third-party delivery commissions and a limit of 5% on marketing contributions and other related fees. And Uber Eats, which just made…

Continue Reading Food delivery with third-party apps like Grubhub and Uber Eats is booming, but no one’s making money. Here’s why their business is broken.

Grubhub comes under fire for high fees, bad drivers and some Chicago restaurants are dropping it

As you’ve probably heard a hundred times, now is not a good time for restaurants. To contain the spread of the coronavirus, dining rooms in Illinois are closed, which means…

Continue Reading Grubhub comes under fire for high fees, bad drivers and some Chicago restaurants are dropping it

PANDEMIC PUTS TENSIONS BETWEEN RESTAURANTS AND THIRD-PARTY DELIVERY IN CROSSHAIRS

Restaurant operators have long had a fraught relationship with third-party delivery providers, wrestling over commission fees and access to customer data, among other issues. But as the country’s restaurant operations…

Continue Reading PANDEMIC PUTS TENSIONS BETWEEN RESTAURANTS AND THIRD-PARTY DELIVERY IN CROSSHAIRS

GrubHub/Seamless’s pandemic initiatives are predatory and exploitative, and it’s time to stop using them

Image Credits: Gabby Jones/Bloomberg / Getty Images Times are exceptionally hard, especially for local restaurants, which were always in a precarious business even before the COVID-19 pandemic hit. But when times are hard,…

Continue Reading GrubHub/Seamless’s pandemic initiatives are predatory and exploitative, and it’s time to stop using them

Grubhub’s $10 off promo forces restaurants to front the discount costs while being charged full commission

Grubhub announced last week that, between the hours of 5 to 9 PM, customers could order takeout or delivery through its platform and receive $10 off orders of $30 or more. It…

Continue Reading Grubhub’s $10 off promo forces restaurants to front the discount costs while being charged full commission