As restaurants struggle to stay afloat during the coronavirus pandemic, many have turned to delivery apps to serve customers until it is safe to return to dine-in service. But the…
Authored by Ranjan Roy via The Margins substack, If capitalism is driven by a search for profit, the food delivery business confuses the hell out of me. Every platform loses money.…
New York just passed a temporary 15% cap on third-party delivery commissions and a limit of 5% on marketing contributions and other related fees. And Uber Eats, which just made…
DENVER (KDVR) — The popular food delivery service Grubhub is “intentionally misleading consumers during a pandemic to maximize profits” at the expense of many small business owners, according to claims made…
Despite saying in January this year that it would work to change a system that charged restaurants for calls that didn’t result in orders, Grubhub seemingly charged one restaurant near Columbia University…
As millions of Americans are confined in their homes amid a pandemic, hard-hit restaurants are being forced to charge higher prices to meet the demands of food delivery services, according…
As you’ve probably heard a hundred times, now is not a good time for restaurants. To contain the spread of the coronavirus, dining rooms in Illinois are closed, which means…
It's not an uncommon ritual right now. You are on your couch in your pajamas, something you haven't changed out of all day. Who can blame you? Now is the…
San Francisco is serving up a new dish to food delivery apps: humble pie. Mayor London Breed has capped fees delivery apps like DoorDash can charge restaurants in San Francisco…
Restaurant operators have long had a fraught relationship with third-party delivery providers, wrestling over commission fees and access to customer data, among other issues. But as the country’s restaurant operations…